What our Customers say...

Storm Damage Testimonials

Great job. Promote Missy, she's great!

— Prem S. in Clarksville, MD

Every member of your team that I interacted with were knowledgeable, customer focused and result driven. They truly helped my family during our crisis.

— Reginald H. in Columbia, MD

I wanted to express how appreciative I am of Jorge and his team's work Wednesday and Friday. Jorge was very professional and he accommodate all of my needs and requests. They were clean, tidy, prompt and respectful.  I have some personal issues with cleanliness, and Jorge was respectful to those issues and treated me with the utmost respect and consideration. They did an exceptional job and should be commended. Thank you all.

— Peter P. in West Friendship, MD

We have been grateful for the team's work on our house. The communication between all people involved in assessing, setting up, and running equipment, taking care to have someone come out midway when we had a question, follow up and take down was excellent. We found your service to be extremely well organized.

— Richard B. in Columbia, MD

Keith and Mark are so thoughtful and helpful. Thank you very much for everything.

SERVPRO is wonderful! Keep up the GREAT work for our community!

— Sarah K. in Howard County, MD

Very happy with the service.

— Mary Jo M. in Ellicott City, MD

Missy and Jorge were very helpful. Missy was very comforting initially and she was a hard worker and sensitive to my stress. Jorge was a hard worker as well, very polite and appeared very knowledgeable and thorough in what he was doing. In a time of stress it is sometimes difficult to know who is trustworthy. They appeared to serve your company and my interests well.

— Deborah M. in Columbia, MD

Jorge was an absolute delight. He was very confident, helpful, and terrific from start to finish. Exceptional in all respects and a pleasure to work with. I don't know what I would have done if SERVPRO didn't come out on Sunday.

— Nancy L. in Laurel, MD

Jorge did an awesome job!

— Shoshone B. in Columbia, MD

Great fast service. So happy with the company.

— Thahanny C. in Ellicott City, MD

Excellent Service and prompt scheduling!  Listened and were very flexible.  Answered all questions politely!

— Diane B. in Columbia, MD

Diego was great to work with - excellent customer service and explanation of process!

— Kara O. in Ellicott City, MD

Hi Ann Marie, I just wanted to say thank you again.  You are soooo kind and your guys were awesome.  They went above and beyond what I thought they would do.  I'm eager to get home to see if the smell is any better.  I think we are just going to redo the whole basement now and that's exciting!!

— Heather in Mount Airy, MD

Great Job!

— Darnell D. in Ellicott City, MD

Keep up the great work!

— Michele P. in Columbia, MD

“I would not recommend a change, you were excellent! SERVPRO you saved us time and a lot of money!”

— Brett in Fulton, MD