As written in SERVPRO Corporate Magazine by Brian Petraitis:
Jeff Holland and Brian Kemp took ownership of SERVPRO of Howard County in March of 2015. This past August, the historic town of Ellicott City, Maryland, was impacted by severe flash flooding, causing a large increase of calls to their office. Having attended this year's Storm University at convention in June and knowing they needed help, Jeff Holland and his team quickly requested the assistance of a SERVPRO Storm Site. Because of the quick action taken by Howard County and the timeliness of submitting leads to the Storm Site, they contributed to achieving a 47 percent hit ratio in a non-covered event. This is the highest non-covered event hit ration in the history of our Storm records. They were able to maintain their market share and were able to keep all local jobs green. Let's congratulate Jeff, Brian, and their crew for being recognized as the October Storm Spotlight!